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Martin A. Platt


Bossa Hearing Customer Service

Navigate Bossa Hearing Support with ease. Learn how to access resources, track orders, and connect with customer service for a seamless experience.

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Welcome to your in-depth guide about Bossa Hearing Support. As you navigate through the world of advanced hearing solutions, it's crucial to understand the support services available to you. This guide walks you through every aspect of Bossa's excellent customer service and support system, ensuring you have all the information you need at your fingertips.

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Support Center

The Bossa Hearing Support Center is the hub for all support-related resources. You can find diverse ways to reach out to their customer service agents, track your orders, access online manuals, and explore video instructions. The Support Center also houses an information center where you can find answers to frequently asked questions.

From the Support Center, you can reach their customer service team through various methods, including phone, email, or live chat, for immediate assistance. Each support option caters to different needs, ensuring that customers always have a suitable method to get the help they need.

Phone Support

If you prefer one-on-one communication, Bossa's Phone Support is available at 626-829-1432. The dedicated and experienced team is ready to assist you Mondays to Saturdays, from 8:00 am to 4:00 pm PST. While they're not available on Sundays, they strive to offer comprehensive support during the rest of the week to ensure you get the help you need when you need it.

Email Support

For those who prefer to write their concerns or questions, Bossa Hearing Support provides Email Support. Simply send them an email, and their dedicated team will get back to you, typically within 24 hours. This method is ideal for non-urgent matters or detailed inquiries that require comprehensive responses.

Live Chat

Bossa Hearing Support also offers a Live Chat feature for real-time assistance. Accessible directly from the website, the live chat can be easily launched by clicking on the green chat icon on the bottom left corner. This feature connects you with an agent promptly, ensuring your concerns are addressed as soon as possible.

Order Tracking

Bossa understands the anticipation that comes with online orders. That's why they offer an Order Tracking feature that allows you to monitor the status of your order conveniently. Provide your order number and the email or phone number you used during the purchase, or simply enter your tracking number, to get the latest update on your order.

Online Manuals and Tips

Bossa's commitment to their customers' hearing health doesn't stop at selling hearing aids. They offer a wealth of resources through Online Manuals and Tips. These guides help Bossa Hearing Aid users maximize their devices and even offer informational tips on improving hearing. Whether you're a first-time user or someone looking to understand your device better, these resources are invaluable.

The Bottom Line

Bossa Hearing Support is designed with the customer's convenience and satisfaction in mind. From the moment you choose a Bossa Hearing Aid, you're backed by an exceptional support team and resource center to ensure you get the most out of your investment.

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