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Martin A. Platt

2024-02-12

MDHearing Hearing Aids Review: Real User Experience & Test Results

Are MDHearing hearing aids good? Bette read our this real user review to know the performance and sound quality of this hearing device.

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Summary

MDHearing's VOLT hearing aids only cost $299.98, which is already a good deal. For this particular model, it already comes with dual microphones and is capable of reducing noise so the sounds that you will be able to hear are clear and crisp even in more challenging environments. The long battery life can last for a whole day but the only minor downside is that its charging port is still the micro USB version and not the type C. Overall, it's already quite a steal not just for its price, but also for its features.

MDHearing VOLT hearing aid
MDHearing VOLT hearing aid

What We Like

There were a number of things that we liked from this MDHearing product model and they are listed below:

Better audio sound quality: The device was able to further amplify the sounds and the quality was greatly improved.

Lifetime hearing professional support: You'll be able to enjoy unlimited support from their in-house team of audiologists and hearing specialists.

Above average battery life: A full charge can get the device running for around 20 hours.

Supports financing programs: They offer financing options through Affirm with rates starting at 0% APR.

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What We Don't Like

In testing, we also found a few disadvantages from this device which you should be aware of:

One color only: The device is only available in beige and there are no other color options.

Still uses micro USB port: It may not be a big deal, but if most of your devices are already using the USB type C cables, then you might find it a little annoying to find the original cable to charge this hearing aid since its port is still using micro USB.

No Bluetooth connection: Since this wireless feature is not available, it cannot be paired with mobile devices or connected to the MDHearing app.

Experience might not be effective for some users: Even if it has dual microphones and smart filtering features, it's possible that some users won't be able to enjoy normal restoration of their hearing.

About MDHearing

MDHearing is an American company that manufactures a range of affordable and high-quality hearing aids, most of which are designed to assist people who have mild to moderate hearing loss. In comparison with their competitors, their devices are FDA-registered, which means that they were able to meet federal standards.

Design

This particular hearing aid model is only available in beige color but the good thing about this particular tone is that it's a neutral one so it can match most skin tones.

Hearing Aid Colors
MDHearing VOLT Beige
Jabra Enhance Plus Beige Gold, Dark Grey
Horizon AX by Hear.com Beige, Black, Silver, Sandy Brown
Audicus Wave Beige, Black, Grey, Silver
Audien Atom Pro Beige
Eargo Neo HiFi Black
Audious Rechargeable & Invisible Hearing Aid Blue (Left Ear) and Red (Right Ear)

Since this is the behind-the-ear (BTE) type, it sits behind the ear and cannot be completely hidden. It's not that heavy and only weighs 0.5 kg and the length is just 3.2cm. It's slightly bigger than the other models but the difference is just minimal.

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Controls

Rather than using buttons for adjusting the volume, this one has a volume dial. It's a little old-fashioned but still works for quick adjustments.

MDHearing VOLT's volume dial
MDHearing VOLT's volume dial

It's important to remember that the VOLT doesn't have any remote control included in the package. That means the volume dial is the only the only way to control it physically, which is why it's essential to keep them protected and free from dusts or earwax.

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Sound Quality

Before we begin...

You need to be aware that the sound quality of any hearing aid greatly depends on several factors, such as your hearing loss conditon and the environment where you're at. Based on the several tests that we did, the VOLT was capable of of filtering out the noise and has significantly improved the understandability of speech and sounds on most conditions.

Each earbud has dual microphones and they work together to effectively separate the speech from the noise, giving its user the ability to focus on the voices or sounds they want to hear. Majority of the users who participated in our device testing reported improved listening comprehension and speech recognition, and these were people who have mild to moderately severe hearing loss.

We can't emaphasize this enough:

Using a hearing aid doesn't guarantee that you will be able to experience normal hearing restoration as it would be dependent on the degree of your hearing loss.

Battery Life

Included in the package is a charging case that can be easily carried since it's very light and compact. The only thing that we didn't like is that it's only a basic charger, which means it doesn't have any internal rechargeable batteries. In addition, it still uses a micro USB connector rather than the type C version.

Why is this important?

Over the past few years, USB-C has been widely adapted in most devices and it would have been more convenient to have your hearing aid use the same type of port so you won't have to bring with you a separate cable.

As for the battery life, MDHearing claims that the VOLT model can last for 20+ hours on one full charge. We evaluated its actual performance for over a week and on average, we were able to use it for around 19 to 20 hours.

Charging case for the MDHearing VOLT
Charging case for the MDHearing VOLT

In comparison...

The VOLT's battery life is above average and is a lot longer than the Jabra Enhance Plus, which only lasts for 12 hours. It's also superior to the Eargo Neo HiFi, which can operate for a maximum of 16 hours.

Note: this comparison with the other 2 hearing aid products are based on their single full charges and it does not include the extra batterly life that comes from their charging cases which have internal rechargeable batteries.

Hearing Aid 1 Full Charge With Charging Case
MD Hearing VOLT Up to 20 hours N/A
Jabra Enhance Plus Up to 12 hours Up to 30 hours
Horizon AX by Hear.com Up to 28 hours N/A
Audicus Wave Up to 18 hours N/A
Audien Atom Pro Up to 24 hours Up to 4 days
Eargo Neo HiFi Up to 16 hours Up to 7 days
Audious Rechargeable & Invisible Hearing Aid Up to 2 days N/A

It's important to remember: The battery life of your device will depend on various factors such as usage, volume level, and other settings. If you're using it for phone calls and streaming music, you'll likely see shorter battery life compared to using it just for phone call so it's a good idea to monitor your usage and adjust the settings accordingly to ensure that you're getting the most out of your earbuds.

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App

There's an MDHearing app that can be installed on Android and iOS devices. Unfortunately, it does not support the VOLT model because this particular devices doesn't have Bluetooth capability.

That means there are no possible ways to pair this hearing aid with any other device or app since it doesn't have the required connectivity feature.

Customer Service

For starters…

MDHearing's website has a detailed FAQ page so might want to check this out first prior to contacting their support team as this section might have the answers that you're looking for.

MDHearing FAQ page
MDHearing FAQ page

But if you still prefer to communicate with their agents, then you can reach them via any of these methods:

  • Contact Form: You can also send them a message thru their website.
  • Phone: You can call them at 1-800-918-3914.
  • Email: Direclty send them an email to [email protected].

So how was it?

Phone support was okay although you need to take note that it's not available 24/7. Their lines are open on weekdays from 7:00 AM to 6:00 PM (CST).

Email support was available at any time of the day so if you plan to send them an email at night, then you might just get a response in just a few minutes or hours.

Overall, our customer service experience was great. It would have been better though if they added a 24/7 live chat feature on their website so we could have more options.

Price

This specific hearing aid model was originally priced at $1199.99 but as of this writing, it has been slashed down to $299.98. With most adult hearing aids costing around $2,000 to $3,000, this MD hearing aid price is actually a very good deal.

Purchasing MDHearing VOLT hearing aids
Purchasing MDHearing VOLT hearing aids

In addition, they'll waive the shipping fee when you order it directly from their website. No codes or vouchers are needed to avail these promos.

They also offer a protection plan subscription at $9.99 per month. This covers all kinds malfunctions or accidental damages to the device and that includes the MD Hearing aid parts and labor costs. If you're the type of user who has a tendency to easily break devices, then you might want to consider this add-on as it will save you on additional costs in the future.

MDHearing VOLT  protection plan
MDHearing VOLT protection plan

There’s more…

The unit is covered with a 45-day money-back guarantee. That means you'll have plenty of time to test the hearing aid and in case you're not happy with the performance of the device, then you are eligible to file for a refund as long as the request has been done within the allowed period.

Payment Plan APR Interest Monthly Payment
3 months 0.00% $0.00 $99.99
6 months 0.00% $0.00 $50
12 months 0.00% $0.00 $25

They also offer financing options via their lending partner, Affirm, with rates starting at 0% APR (subject to eligibility and approval).

Hearing Aid Price Free Shipping Money-Back Guarantee
MDHearing VOLT $299.98 45 days
Jabra Enhance Plus $799 45 days
Horizon AX by Hear.com $2570 45 days
Audicus Wave $1398 45 days
Audien Atom Pro $249 45 days
Eargo Neo HiFi $1999 45 days
Audious Rechargeable & Invisible Hearing Aid $177 90 days
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Where To Buy?

MDHearing devices can be purchased directly from their official website, which is www.mdhearing.com. This is the fastest and the safest option since you are ordering straight from the manufacturer's page where you can buy MD Hearing Aid accessories and avail other services or add-ons as well.

Alternatively, you may also find this hearing aid brand from audiologists, hearing aid dispensers, and online retailers. We strongly recommend that you shop around and compare the prices and features first before making a purchase to ensure that you are getting the best value for your money.

Alternatives

It's important to note that there are many other hearing aid brands available on the market, each offering a range of features and technologies to meet the unique needs of hearing aid users.

These brands offer a variety of options, including hearing aid styles, levels of technology, and different price points. Most of these alternative hearing aid brands offer not just high-quality devices, but also excellent customer service and this makes them a viable option if you’re searching for an alternative to more well-known brands.

Here are some popular hearing aids that we recommend which can be an alternative to the MDHearing VOLT:

FAQ

In this section, we will take a closer look at some of the most frequently asked questions about the MDHearing VOLT hearing aid. Whether you're wondering about compatibility, features, maintenance, or anything else, we've got you covered.

How does the MDHearing VOLT hearing aid work?

This device uses a two-mic technology that is capable of amplifying the surrounding sound, enhancing the speech, and reducing the noise, making it easier to hear in different kinds of environments.

Is the MDHearing VOLT hearing aid compatible with my phone or other devices?

No, the VOLT model doesn't have Bluetooth connectivity features so you won't be able to pair it with any mobile device or appliances.

How do I adjust the volume on the MDHearing VOLT hearing aid?

This can be done via the volume dial. To decrease the volume, turn the wheel down. To increase the volume, turn the whee up.

How do I clean and maintain the MDHearing VOLT hearing aid?

The package comes with a cleaning tool. The brush one end can be used for cleaning the external parts of the hearing aid, while the wire on the other end is meant to be used for removing any dirt inside the flexible tubing.

Is the MDHearing VOLT hearing aid covered by insurance?

Any orders made via the MDHearing official website will require an upfront payment. We recommend that you check with your insurance company for eligibility in getting a reimbursement for this purchase.

How long does the battery last on the MDHearing VOLT hearing aid?

With basic usage, one full charge can give this device around 20 hours of battery life.

Can the MDHearing VOLT hearing aid be used with a streaming device?

No, this particular MDHearing device doesn't have Bluetooth technology so it's not possible to pair it with any other devices.

Are there any warranties or guarantees for the MDHearing VOLT hearing aid?

Yes, there's a 45-day money-back guarantee when you after you made the purchase. That means you can file for a refund if you're not happy with the performance of the product.

Is there a hearing test needed to use the MDHearing VOLT hearing aid?

Yes, you are required to take an online hearing test in order to purchase this hearing aid from MDHearing. The test will only take around 8 minutes to complete.

Conclusion/Final Thoughts

Based on our extensive testing and assessment of the MDHearing VOLT, we are able to conlude that this specific hearing aid model is a reliable hearing aid solution.

Performance-wise, it was able to do it's primary function and that is to improve the sound quality so you'll be able to hear better. It's capable of separating voices from unnecessary noise and it does well even in more challenging conditions. It's price point is also one of it's prime advantages. $299.98 is definitely a steal as long as you don't mind it being a behind-the-ear (BTE) type and in beige color.

In general, we recommend the MDHearing VOLT if you're looking for reasonably priced hearing aid that is capable of significantly enhancing audio sound quality.


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