Oticon ConnectClip

The Oticon ConnectClip or Connect Clip is a multi-functional accessory designed for use with Oticon hearing aids. It offers hands-free phone calls, audio streaming, and remote microphone functionality, allowing you to enjoy a more connected and convenient hearing experience. It’s small, lightweight, and can be easily clipped to clothing or worn on a lanyard for easy access.

Key Features

• Hands-free phone calls: It enables you to make and receive calls on your smartphone without touching the phone itself.
• Audio streaming: You can stream audio from your smartphone, tablet, or other Bluetooth-enabled devices directly to your hearing aids.
• Remote microphone functionality: It can function as a remote microphone, helping you hear speech more clearly in challenging listening environments.
• Compatible with other devices: This can be used with other assistive listening devices, such as FM systems, TVs, and computers.

Compatibility and Requirements

The Connect Clip is compatible with a range of Oticon hearing aids, including the Opn, Opn S, More, Xceed, and Ruby models. To ensure compatibility, it's essential to check with your hearing care professional or consult the hearing aid's user guide.

Smartphone and device compatibility

The accessory is designed to work with most smartphones and tablets, including devices running iOS (Apple) or Android operating systems. It uses Bluetooth technology to connect to your device, so ensure your phone or tablet supports Bluetooth connectivity.

Firmware updates

To maximize compatibility and performance, it's essential to keep this accessory and the hearing aids up to date with the latest firmware updates. These updates may include new features, bug fixes, and compatibility improvements. Consult your hearing care professional for assistance with firmware updates, or follow the instructions provided by Oticon to update your devices.

Using the ConnectClip

Before using the Connect Clip, you'll need to establish a connection between the accessory and your hearing aids. To do this:

1. Ensure your hearing aids are turned on and within range (less than 20 cm) of the accessory.
2. Press and hold the pairing button for approximately 5 seconds until the LED light turns blue.
3. Open and close the battery doors of your hearing aids within 20 seconds to initiate the pairing process.
4. It will automatically connect to your hearing aids. The LED light will turn green once connected.

Pairing with a smartphone or tablet

To use it with your smartphone or tablet, you'll need to pair the devices via Bluetooth. Follow these steps:

1. Ensure that it is turned on and within range of your smartphone or tablet.
2. On your device, navigate to the Bluetooth settings menu and enable Bluetooth.
3. Press and hold the pairing button for approximately 5 seconds until the LED light turns blue.
4. Locate "Oticon ConnectClip" in the list of available devices on your smartphone or tablet and select it.
5. Your device will pair with the accessory, and the LED light will turn green once connected.

Hands-free phone calls

With the ConnectClip paired to your smartphone, you can make and receive hands-free phone calls. To answer an incoming call, press the multi-function button on the accessory once. To end a call, press the button again. To reject an incoming call, press and hold the multi-function button for 2 seconds.

Streaming audio

The clip allows you to stream audio from your smartphone, tablet, or other Bluetooth-enabled devices directly to your hearing aids. Simply start playing audio on your device, and it will automatically stream the sound to your hearing aids. To adjust the volume, use the volume buttons on the accessory.

Remote microphone functionality

What’s interesting about this clip add-on is that it can function as a remote microphone, helping you hear speech more clearly in challenging listening environments. To use this feature:

1. Clip it onto the speaker's clothing or wear it on a lanyard.
2. Ensure the microphone is pointing towards the speaker's mouth.
3. The clip will automatically transmit the speaker's voice directly to your hearing aids.

Using ConnectClip with other devices

The accessory can also be used with other assistive listening devices, such as FM systems, TVs, and computers. To connect it to these devices, you may need additional accessories, such as the Oticon TV Adapter or an audio cable. Consult your hearing care professional or the user guide for specific instructions on connecting to these devices.

Charging and Battery Life

The clip features a rechargeable battery and comes with a USB charging cable. To charge the it, follow these steps:

1. Plug the USB charging cable into the clip's charging port and a USB power source, such as a computer or wall adapter.
2. The LED light will turn red to indicate that it is charging.
3. Once fully charged, the LED light will turn green. Charging typically takes around 2 hours.

Battery life and power

Its battery life depends on usage, with a typical runtime of approximately 20 hours for hands-free phone calls, 16 hours for audio streaming, and 24 hours for remote microphone functionality. To extend battery life, consider the following power-saving tips:

1. Turn off the clip when not in use by pressing and holding the multi-function button for 3 seconds until the LED light turns red.
2. Reduce the volume of streamed audio when possible, as higher volumes consume more battery power.
3. Keep the accessory and your hearing aids up to date with the latest firmware updates, which may include battery life optimizations.

Troubleshooting Common Issues

If you experience connection problems between the ConnectClip and your hearing aids or smartphone, try the following:

1. Ensure your hearing aids and smartphone are within range of the accessory (less than 20 cm for hearing aids, up to 10 meters for smartphones).
2. Restart your hearing aids by opening and closing the battery doors.
3. Restart your smartphone or tablet.
4. Reset the clip by pressing and holding the pairing button for approximately 10 seconds until the LED light turns red.

Audio streaming issues

If you encounter issues with audio streaming, consider the following troubleshooting tips:

1. Check that the clip and your smartphone or tablet are connected via Bluetooth.
2. Adjust the volume using the accessory’s volume buttons.
3. Ensure your hearing aids are set to the correct program for streaming audio (consult your hearing care professional or user guide for details).

Call and microphone issues

For call and microphone-related issues, try these solutions:

1. Ensure that its microphone is not obstructed by clothing or other objects.
2. Check that the accessory is connected to your smartphone and hearing aids.
3. Adjust the volume of the call using the volume buttons.

Charging and battery concerns

If you experience charging or battery issues, consider these troubleshooting steps:

1. Confirm that the USB charging cable is securely connected to both the clip and the USB power source.
2. Try a different USB power source or charging cable.
3. Allow the accessory to charge for at least 2 hours before using it.

Maintenance and Care

To clean your accessory, follow these guidelines:

• Use a dry, soft cloth to gently wipe the surface of the clip.
• Avoid using water, cleaning solutions, or abrasive materials that may damage the device.

Storage and protection

When not in use, store the clip in a safe, dry place, away from direct sunlight, heat sources, or moisture. Use the included protective pouch or a similar storage solution to keep it clean and protected.

Firmware updates and support

Keep this accessory and your hearing aids up to date with the latest firmware updates to ensure optimal performance and compatibility. Consult your hearing care professional for assistance with firmware updates, or follow the instructions provided by Oticon to update your devices.

The Bottom Line

The ConnectClip is an invaluable accessory for users of compatible Oticon hearing aids, offering hands-free phone calls, audio streaming, and remote microphone functionality in a compact, versatile package. By understanding its features, compatibility, and usage guidelines, you can enhance your hearing aid experience and enjoy a more connected and convenient lifestyle.

Remember to maintain and care for this accessory properly, and consult your hearing care professional or Oticon support for assistance with any issues or concerns.

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